Your Flooring Questions Answered: The Wood Floor Store FAQs

Our 7,000 sq. ft. Florence, AL showroom features solid hardwood, engineered hardwood, luxury vinyl plank (LVP), laminate, carpet, and tile & stone. We offer exclusive WFS Private Label products like Tennessee Ridge hardwood and Florence XL vinyl plank, plus selections from over 20 top manufacturers. Every product is chosen for durability in the Tennessee Valley climate and to match popular regional design trends. Visit us to explore samples and get expert advice tailored to your needs.

Our installation process begins with a free in-home estimate, including moisture testing and subfloor evaluation (concrete or plywood). Our experienced team, led by staff with Interior Design degrees from UNA, follows industry best practices for lasting results. We handle all prep work, technical installation (including tile backer boards), and guide you on door clearance or furniture needs. Each project includes a 1-year labor warranty, ensuring your new floors are installed with care and confidence.

Every full-service installation by The Wood Floor Store LLC is protected by our 1-year labor warranty, covering all workmanship and installation quality. If you experience any issues related to our labor within the first year, we’ll resolve them promptly at no extra cost. This warranty is a key part of our customer satisfaction commitment and sets us apart from big-box and discount flooring stores in Florence, Muscle Shoals, and the greater Tennessee Valley.

Absolutely! Our in-house design team, including University of North Alabama graduates, offers personalized consultations to help you choose the right flooring for your home or business. Visit our Florence showroom to view samples and receive expert advice on colors, styles, and technical requirements. We specialize in turning your vision into a finished project that fits your lifestyle and the Tennessee Valley’s unique climate.

We serve Florence, Muscle Shoals, Sheffield, Tuscumbia, Rogersville, Russellville, Athens, and nearby Alabama areas, plus Waynesboro, Collinwood, Lawrenceburg, and Leoma in Tennessee. Free in-home estimates are available throughout this region. Our team will visit your location to assess subfloors, take measurements, and provide detailed recommendations, ensuring your flooring project starts with expert guidance and a solid foundation.

Contractors and regional retailers may qualify for wholesale-tier pricing through our WFS Wholesale division, featuring exclusive lines like Tennessee Ridge and Florence XL. We also offer a 10% discount for military and veterans, plus flexible financing options for residential clients. Visit our showroom or contact us to learn about current specials and eligibility for wholesale or volume pricing on flooring products.

Maintain indoor humidity between 45-65% to prevent hardwood cupping, and use pH-compatible cleaning products—ask our staff for recommendations. For tile and grout, use gentle cleaners to protect finishes. Our team gives you detailed care instructions specific to your flooring type at installation, and you can always contact us for ongoing maintenance advice to help extend your floor’s beauty and lifespan.